Returns & Exchanges
At Brahmras Natural, we strive to ensure the purity and quality of every food product delivered to your doorstep. Due to the perishable nature of our natural goods, we offer replacements or refunds for items that arrive damaged or incorrect.
Report Issue
Contact our customer support team within 48 hours of delivery if you receive a damaged, expired, or incorrect food item.
Provide Documentation
Email us clear photographs of the product, the packaging, and the invoice to help our quality control team verify the concern.
Verification Process
Our team will review your request within 3-5 business days to ensure it meets our safety and quality return criteria.
Resolution
Once approved, we will initiate a replacement shipment or process a full refund to your original payment method immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing